Whatsapp Business App fully became available in Nigeria late in January 2018. WhatsApp users will know when they are being contacted by a business rather than an individual, as it will be listed as a business account.īefore now, the company has been testing the beta version of WhatsApp Business in select countries which include US, UK, Italy, Indonesia, and Mexico. With the app, businesses can interact with customers easily by using tools to automate, sort, and quickly respond to customer messages.īusinesses using WhatsApp Business can connect with ordinary WhatsApp users as normal, as there’s no need for ordinary WhatsAppers to download the separate app, the company said. WhatsApp Business App was built with the small business owners in mind. Instant messaging service WhatsApp has officially launched WhatsApp Business, a separate app that small businesses can use to connect with their customers.
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